Zillow vs Appraiser 2013

 Zillow vs TCG

“Zillow told me that my home is worth…”

Appraisers across the USA hear those words at least once a week from well-meaning homeowners.  What many homeowners don’t realize is that Zillow, while a very useful tool, is not always the best indicator of the actual value of their home.  A Zillow Zestimate is not an appraisal.  In fact, if homeowners use Zillow to help them price their home for sale, they could be leaving thousands of dollars on the table, as we will show you.

Below is a chart of 18 randomly selected appraisals that The Coyle Group completed in the past 3 months.  The houses are located throughout Philadelphia, Montgomery, Bucks, Delaware and Chester County.  The chart is a comparison of our appraised value and the Zestimates produced by Zillow.  Keep in mind that our appraisals have the benefit of a full property inspection by a human being and nuanced market knowledge.   Zillow’s Zestimates rely on public records, complex algorithms and no physical inspection of the property.  Here are the results: 

Maple Glen Colonial Appraisal: $430,000 Zillow: $351,050

22.48%

Conshohocken Single Appraisal: $370,000 Zillow: $329,924

12.14%

Collegeville Cape Cod Appraisal: $364,000 Zillow: $355,012

8.65%

Bryn Mawr Mansion Appraisal: $2,000,000 Zillow: $1,662,317

20.32%

Lafayette Hill Colonial Appraisal: $550,000 Zillow: $470,806

16.82%

Chestnut Hill Colonial Appraisal: $635,000 Zillow: $686,018

7.44%

Gladwyne Cape Cod Appraisal: $745,000 Zillow: $697,428

6.82%

Condo – The Murano Appraisal: $575,000 Zillow: $458,870

25.30%

Art Museum Condo Appraisal: $280,000 Zillow: $257,852

8.59%

Condo – The Dorchester Appraisal: $345,000 Zillow: $339,499

1.62%

South Philly Row Appraisal: $110,000 Zillow: $157,378

30.10%

Berwyn Colonial 1 Appraisal: $750,000 Zillow: $886,168

15.37%

Berwyn Colonial 2 Appraisal: $1,200,000 Zillow: $1,153,633

4.02%

Doylestown Townhouse Appraisal: $325,000 Zillow: $294,410

10.39%

Fishtown Row Appraisal: $225,000 Zillow: $211,700

6.28%

Villanova Mansion Appraisal: $2,450,000 Zillow: $2,544,935

3.73%

Mount Airy Twin Appraisal: $285,000 Zillow: $324,137

12.07%

Roxborough Row Appraisal: $245,000 Zillow: $235,076

4.22%

As you can see there are some pretty dramatic deviations between Zestimates and the appraisals.  Based on our appraised values Zillow under valued 13 of the properties.  In some instances Zillow was almost right on, take for instance the condo in The Dorchester.  They were only off by 1.62%…that’s pretty good if you ask me.  For the condo at The Murano, they were off by more than 25%…waaaay off!  On average, Zillow under-valued the properties by 12.39%.

In the case of the South Philly row, the Zestimate was over by more than 30%.  However, I can’t fault Zillow on this one.  The property was really dated and needed a great deal of work.  But this does illustrate how having a full interior inspection of a property can lead to more accurate values.  Also, the Mount Airy twin was over-valued by 12%…but this doesn’t surprise me, everyone in Mount Airy thinks their home is worth more than it is.  Just kidding.

Now imagine that you’re a homeowner getting ready to sell.  You hop on your computer, plug-in your address and Zillow says your home is worth $300,000.  Based on our findings, if Zillow under-values properties 12.39% on average, you (the homeowner) could potentially be leaving $37,170 on the table.  That’s serious money!

This illustration underscores the importance of consulting with a knowledgeable real estate agent or Certified Real Estate Appraiser.  Getting a Pre-Listing Appraisal prior to putting your home up for sale and knowing the true market value of your home can save you time, money and effort when it comes to selling. 

As for Zillow, keep in mind that it is a tool…a starting point.  It’s great for neighborhood data, graphs, general sales information or for seeing what your new neighbors paid for their house.  It’s probably not the best place if you’re looking for assistance with making definitive decision or properly pricing your home for sale.

If you want to know more about our Pre-Listing Appraisal services or have any real estate appraisal related questions, please feel free to contact us…215.836.5500 or appraisals@coyleappraisals.com

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Disaster Inspections 101

I hope that everyone is well and safe after our brush with Hurricane Sandy.  I know that as of the writing of this post many of you are still without power (my own house included).

In the next few days and weeks as things get back to normal, some of you will become familiar with the term “Disaster Inspection”.  If you recently refinanced, purchased a home or applied for a Home Equity Line of Credit where an appraisal was completed on your property, you will almost certainly come to know what a “Disaster Inspection” is.

Whenever there is a significant natural disaster or catastrophic event (such as Hurricane Sandy, Hurricane Irene and, yes, even 9/11), many lenders will require that Disaster Inspections be completed on loans that are in process, have recently settled and some that may have already been moved to the secondary market.  This is done so the lender is able to better assess the risk a particular disaster has on their loan and portfolio.  It also, in many cases, lets the lender know if the property is still standing or if it has been heavily damaged.  From there the lender can take the appropriate actions.

Having a Disaster Inspection done at your home is a painless process.  It involves a inspector (sometimes an appraiser) visiting your property.  Depending on the needs of the lender, an Exterior or Interior inspection will be necessary.

An Exterior inspection is just that, a visual inspection of the exterior of the property.  Photos are taken of the front, back and street.  If there is apparent damage, pictures will be taken of that, too.  Oftentimes, there is no need for an appointment to complete an Exterior inspection.

Interior inspections are just as painless as an exterior, with the exception that the inspector is required to view and photograph the interior of the property, as well.  The inspector will usually call to schedule an appointment to see the property.  The actual visit will take no more than 5-10 minutes, or as long as it takes the inspector to get the necessary photos of the property and any damage.

If you or one of your clients recently went through the refinance/lending process, chances are you will have a Disaster Inspection completed of your property.  So, if you see someone taking pictures of your home, it may just be a Disaster Inspection.

If you are in need of Disaster Inspections in Philadelphia, Montgomery, Bucks, Delaware, Chester, Berks, Lehigh and NorthamptonCounties, please feel free to call The Coyle Group at 215.836.5500 or email us at appraisals@coyleappraisals.com

 

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Assessment Appeals 101

Spring only officially began less than a week ago but, it’s not too early to start thinking about appealing your tax assessment.  Sure, you might think “the deadline for filing an appeal is still months away”…”there is plenty of time to work on the appeal in the Summer”…”geez, it’s not even Memorial Day, why worry about an appeal now?”  

Well, you would be surpized at how many people do begin thinking about their property tax appeal this early in the game.  It ususally occurs to folks when they receive their real estate tax bill in January and February. 

It’s this time of year that we receive hundreds of phone calls and emails from property owners who what to know if appealing their assessment is feasible.  One thing we’ve noticed is that many property owners have a fundamental misconception about their property taxes and how to go about appealing them. Most people think that they can appeal their taxes. Unfortunately, we can’t appeal our taxes. Sorry, folks, no such luck.

However, it is your right as a property owner to appeal your assessment. Your assessment is the underlying factor upon which your taxes are calculated. Given that most properties are taxed on an “ad valorem” basis, meaning the tax is based on the value of the real estate, your assessment should represent the current fair market value of your property.

Now, most counties in the Philadelphia metro region (including Montgomery, Bucks, Delaware, Chester, Berks, Lehigh & Northampton) have not been reassessed in years (it’s very costly to do a countywide reassessment). What this means is that the assessments may present an inaccurate representation of current fair market value. Now, as a means of trying to keep the assessments current with the real estate market, equalization rations have been developed in an attempt to make the assessments echo the current market. These ratios don’t always succeed in reflecting the market, especially the turbulent markets of the past 3-4 years. As a result, the assessment of a given property may be over stated, which translates into taxes that may also be overstated.

So, it stands to reason, if real estate values are declining your assessment should mirror those declines…right? This is done by filing a tax assessment appeal with your county board of assessment. Along with filing the necessary appeal paperwork, it is your responsibility to demonstrate that the assessment does not reflect the current fair market value of your property. The best way to do this is to present an appraisal report to the board at the time of your hearing.

Appraisals should be completed by a state certified appraiser (or licensed appraiser depending on the state) who is familiar with your area. In Pennsylvania, for instance, only a certified appraiser can provide an appraisal of your property. Anything completed by someone other than an state certified appraiser is not an appraisal.  Real estate agents and brokers cannot provide appraisals in Pennsylvania.

The deadlines for filing a tax appeal are usually in Bucks, Delaware and Chester Counties August 1, 2010 and September 1, 2010 for Montgomery County.  If you reside in any other Pennsylvania counties, please check with your county tax assessor’s office to confirm your county’s deadline. Remember, if you miss the deadline, you miss the opportunity to appeal and will have to wait another year (paying the same high taxes).

For more information or to see if you are a candidate for tax assessment appeal, please contact The Coyle Group. 

Note:  Be sure to visit our site from time to time over the next few months as we present a series of posts that relate to Tax Assessment Appeals and property tax reduction.

The Coyle Group provides appraisals for tax assessment appeals in Montgomery, Bucks, Delaware, Chester, Lehigh, Berks and Northampton Counties.  Call us at 215.836.5500 for more information.

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Tax Appeal Deadlines

We received a question today that was posted to our Ask PAB! page.  The question was a simple one but very important if you are considering to appeal your tax assessment.

“How strict are the deadlines for county tax assessment appeals?”

Simply put, they are very important.  If you miss the filing deadline you miss your opportunity to reduce your assessment for another year.  No excuses, no second chances.  In fact, not filing on time could cost a property owner thousands of dollars in unnecessary taxes.

The deadlines for the counties in the Philadelphia region are as follows:

  • Berks County, August 15, 2011
  • Bucks County, August 1, 2011
  • Chester County, August 1, 2011
  • Delaware County, August 1, 2011
  • Lehigh County, August 1, 2011
  • Montgomery County, September 1, 2011
  • Philadelphia County, October 6, 2011

If you are filing an appeal this year, we strongly recommend filing in person at the county assessor’s office.  When delivering your documents be sure to request a receipt from the clerk.  This creates a paper trail that shows when you filed and who took receipt of your documents.   If you are mailing your documents send them certified mail, so that there is a record of them being received.  The counties receive thousands of appeals each year and sometimes things fall through the cracks.

When filing be prepared to pay any necessary filing fees.  The fees will vary from county to county.  For any fees that pertain to your specific county we recommend visiting the Assessor’s website or calling their office.

You should also note that if the filing deadline falls on a weekend the assessor’s office may move the deadline to the following business day.  Again, this is something you should verify with your county’s assessor’s office. 

The appeal filing must be completed with appropriate documentation and fees no later than the end of business on the deadline date.  However, that does’t mean that you can’t file days or weeks prior to the deadline.

If you have any questions about tax assessment appeals please contact our office.  We will be glad to assist you.

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Inventory Levels

Inventory levels in the Philadelphia housing market are up over January 2010.  The latest data TReND MLS reports the following:

County Available Units Months of Inventory
Philadelphia 8,138 9
Montgomery 4,829 8
Bucks 3,421 8
Delaware 3,367 9
Chester 3,361 9

* Calculations based on single family dwellings as of 02/14/2011

These numbers basically tell us that if no more homes were listed for sale as of today, it would take 8 or 9 months to sell off the current inventory of homes.  This is an over-supply.  When there is an oversupply in the real estate market this puts downward pressure on pricing. 

Back when the market was on fire in 2004-2006, it was not uncommon to see inventory levels in the 2-3 month range.  In some areas, there were months that the levels went under 2 months.  Homes were selling the day that they went on the market.  This was a classic example of undersupply.  An “in balance” inventory is generally viewed as being between 3-6 months of supply.

It will be interesting to see how inventory levels are affected as the Spring Selling season begins.  Traditionally, Spring is the time when Sellers list their homes.  So we may see an uptick in inventory as new listings hit the market.  The question is, will the Spring Buyers be there to soak up the inventory?

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Happy New Year 2011!

Happy New Year!

Now that the Holidays are behind us, we all can focus on making 2011 a year to remember, both personally and professionally.  At TCG, we will continue to offer you valualbe insights and advice about the greater Philadelphia real estate markets and information that you can really use.

This year we will expand our Listing Appraisal Services to include Philadelphia, Montgomery, Bucks, Delaware and all of  Chester County, in PA. We will also provide these services in Berks, Lehigh and Northampton counties.  In March, look for The Coyle Group to offer Listing Appraisals to real estate professionals and homeowners in New Jersey, as well.  So, if you are an agent or a homeowner who is looking for an objective, third party estimate of the value of your home in order to assist in Listing, we are here to help you.

In 2011, it is going to be more important than ever for Sellers and agents to price homes property.  Simply preparing a Comparative Market Analysis (CMA) it’s going to cut it in this challenging market.  Not only do you have to price the house to sell, you have to price it so it will appraise, too.  This step is vital if you’re going to maximize your profit and minimize the home’s time on the market.  Remember, homes that are priced correctly sell sooner and for more money than those whose pricing is “off”.

When selecting an appraiser to complete a Listing Appraisal you ask a few questions, first.  Appraisers often cover a relatively large geographic area, sometimes covering several counties.  This is not a bad thing; however, you need to make sure that the appraiser is familiar with your specific neighborhood/market.  Ask the appraiser how well they know your area?  how many appraisals have they done in your area?  how long have they been appraising in your area?  how long have they been certified?

All these questions are rather simple and if the appraiser is reluctant to answer them…move on!  There are other appraisers that would be more than happy to answer your questions.  If you are having trouble finding an appraiser there are several professional appraisal organizations that provide appraisers directories: Appraisal Institute and the Appraiser Subcommitte.

Once you’ve found an appraiser that you are comfortable with, then you should discuss the fee.  Typically, Listing Appraisals will be anywhere between $300-$400.  If the house is more complex, the fee may be higher…but get the pricing squared away prior to the appraisal inspection.

After inspecting the property, the appraiser will be able to deliver an appraisal report usually in a day or two.  Most appraisers can send the report via email as a PDF attachment.

Should you have any questions about Listing Appraisals, please feel free to contact our office.

Best wishes for 2011!

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